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The 2023 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2023 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

VIEW OUR LOVE PROMISE PLEDGE

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

We'd love to hear from you.

Did Subaru Orange Coast go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

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Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.

*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.

Community

Environment

Subaru and our retailers are committed to protecting and preserving the Earth, not just by our words, but also by our actions.

Since 2018, as part of the Subaru Loves the Earth initiative, Subaru and retailers across the country have partnered with TerraCycle® and have collected over 9 million pieces of hard-to-recycle trash from their communities. Items such as snack bag wrappers, coffee cups, or used cabin air filters from service areas have been diverted from landfills and given a second life by TerraCycle when it is converted into durable furniture and other usable items.

Environment

Health

Subaru believes we all should have a chance to lead a healthy life. That's why Subaru and its retailers, like us, partner with The Leukemia & Lymphoma Society® (LLS) and their local hospital or cancer treatment center to give warm blankets and encouraging messages of hope, written by retailers and Subaru customers in their stores, to support patients facing cancer. Through our partnership with LLS, we've supported nearly 300,000 cancer patients nationwide. We're proud to be LLS's largest automotive donor.

Health

Education

Subaru and its retailers, like us, are continuing our support of education and high-needs schools in our communities through Subaru Loves Learning(R) by providing teachers across the country with funding to purchase the school supplies and resources they know are needed to help students thrive in the classroom. Through our partnership with AdoptAClassroom.org, Subaru and its retailers will have supported more than 470,000 students nationwide and are proud to be their largest corporate supporter.

Education

Pets

Subaru believes all pets deserve a loving home. That's why Subaru and its retailers, like us, host adoption events and donate $100 to our partner shelter for every pet adopted during the month of October*. Through our partnership with local and national organizations, we have donated over $51 million, which has supported the adoption, rescue, transport, and health of over 420,000 animals. We're proud to be the largest corporate donor to the ASPCA.

*Subaru retailers will donate $100 for every pet adopted from partner shelters from October 1, 2023 through October 31, 2023 up to $3,100 per retailer.

Pets

The Subaru Share the Love® Event

Subaru and its retailers believe in giving back to our communities. That's why for every new vehicle sold or leased during the Subaru Share the Love event, Subaru and its retailers, like us, makes a donation to national charities that our owners care about and to over 2,100 local charities where Subaru owners live and work.

Now, after 15 years, Subaru and our retailers have donated over $256 million to charity all to give back and to make the world a better place.

The Subaru Share the Love<sup>®</sup> Event

How is Subaru Orange Coast dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

  • OC Animal Care
  • Orange County Rescue Mission
  • Pio Pico Elementary School
  • Orange County Beach Cleanup
  • Jack & Jill Guild (CHOC)

Love Promise Stories from Subaru Orange Coast

Subaru and Subaru Orange Coast believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here.

Subaru Orange Coast Supports "Spark of Love" Toy Drive

Subaru Orange Coast celebrated another successful year of gift giving as a truck load of toys was donated to the "Spark of Love" toy drive. This marks the 4th year in a row that we have partnered with ABC7 and the local firefighters to make a lot of kid's wishes come true on Christmas morning. Thank you to all of our wonderful customers and community members for their generous donations!

Subaru Loves to Help Micah's Way

Subaru Orange Coast was able to support Micah's Way in Santa Ana, CA through the donation of 500 children's coats. Micah's Way is a 100% volunteer run operation in the heart of Santa Ana. They offer daily assistance to not only referrals but also anyone else who shows up at their doorstep in need of food and clothing. Subaru Orange Coast is proud to support Micah's Way and proud to support our local community through great programs like "Subaru Loves To Help".

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Nancy's Perfect Forever Match

Sweet Nancy was a 10-year-old Beagle mix, who came into OC Animal Care as a stray. She was found roaming the streets of Anaheim, emaciated and weak. She had a variety of senior-related medical concerns including, but not limited to arthritis, skin dermatitis and heavy dental tartar/ fractured teeth. Our shelter knew that this geriatric gal would not do well long-term at the shelter, so she was sent to a temporary foster home. While in foster care, we were able to further assess and address some of her medical needs, as well as get to know her personality. Her foster parent was invited to join us at the Subaru Orange Coast adoption event on October 22nd. She brought Nancy a comfortable bed to relax in during the event, with the hopes that someone would be willing to take a chance on this special senior. Much to our delight, Nancy met her match at the event! Her new owner was in search of a needy senior pet to befriend her current senior dog. After meeting with several of the available dogs, she happened upon Nancy, who had just risen from her noon-time nap. Nancy was both calm and receptive to the prospective owner’s dog and there was no doubt that she was the perfect fit for their family! She even loved their young granddaughter, who was over the moon about their new family member! Underdog matches like this are what National Make a Dog’s Day is all about! Thank you, Subaru, for helping Nancy find her forever home!

Subaru Orange Coast Supports "National Make a Dog's Day"

In honor of national "Make A Dog's Day" Subaru Orange Coast hosted a pet adoption day at our Santa Ana location. OC Animal Care partnered with us to provide some incredibly sweet dogs looking for homes and a majority of them were adopted that same day. The Lime Food Truck provided a gourmet lunch for all participants and at the end of the day, we are honored that so many of our customers and neighbors provided loving homes for the amazing dogs!

Subaru Orange Coast Supports Pio Pico Elementary School Through "Loves Learning" Campaign

Subaru Orange Coast is excited to kick off the new school year right! We stopped by Pio Pico Elementary School again this year to adopt six classrooms. Financial donations were contributed to their classroom funds and a Subaru full of classroom supplies were donated to the teachers and students. The teachers and staff members do a great job all year to support all of their students. It is our pleasure to help support their efforts and reinforce the importance of a great education and a welcoming classroom environment. Thank you Pio Pico Elementary School !

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Subaru Orange Coast Supports The Maui Humane Society In Their Time Of Need

The Team at Subaru Orange Coast is rallying behind the great group of people at the Maui Humane Society to raise money during their time of need. The people of Maui and their pets have suffered greatly during the recent wildfire events and thousands of pets have lost their homes or have gone missing during these tragedies. The employees and customers of Subaru Orange Coast have set up donation links directly to the Humane Society on Maui to help fund their recovery efforts. Subaru Loves Pets® and we continue to support the efforts of the great people at the Humane Society.

Subaru Loves to Care® Partnership with the Leukemia & Lymphoma Society®

Subaru Orange Coast is once again thrilled to partner with CHOC Hospital and The Leukemia & Lymphoma Society® to provide comfort to children in need as they bravely face cancer. Subaru Orange Coast donated blankets and patient care kits to the hospital to be distributed as needed in their pediatric oncology department. We are so lucky to be able to support the wonderful people who care for these brave children every day and hope our donations help brighten their days!

Subaru Orange Coast helps to feed SoCal

The team at Subaru Orange Coast is proud to partner with ABC7 and Stater Brothers to help provide much needed food items to our local food banks to support those in need. Our dealership served as a local drop-off location for non-perishable food items during the Feed Socal Campaign and they were delivered throughout our local community. Thank you to ABC7 for the on air coverage! And thank you to Subaru of America for supporting such a worthy cause!

Subaru Orange Coast Loves to Help

The Orange County Rescue Mission works tirelessly to support the local community in helping those in need. Subaru Orange Coast is assisting in those efforts by donating 500 pair of socks to help make people more comfortable during difficult times. This annual partnership is a small gesture toward the big need filled by the Rescue Mission. Subaru Orange Coast is proud to partner with this great organization year after year.

Subaru Orange Coast Continues to Share the Love with CHOC Hospital

Subaru Orange Coast is proud to continue our three year partnership with Children's Hospital of Orange County. Through our annual Subaru Share the Love® Event we were able to donate $38,000 to the hospital guild for use on their campus. This year's donation will continue to fund their Resident Dog Program. CHOC hospital has two resident dogs that reside at the hospital and provide therapeutic support to the patients and their families during difficult times. Subaru and Dogs...It's a great fit !!! Thank you to all the wonderful staff at Children's Hospital of Orange County !!!

Subaru Orange Coast's Pet Adoption Event

Subaru Orange Coast is a proud sponsor of Orange County's largest municipal animal shelter, OC Animal Care. We were happy to host our latest pet adoption event on April 15th as we worked hard to match great pets with loving families. The team at OC Animal Care was terrific and the dogs they brought to dealership for the event were loved by all attendees. This event will be the first of many this year and we hope to find these animals deserving homes throughout the year!

Mauer

During the month of October 2022, 698 pets were adopted from OC Animal Care. Dogs, cats, rabbits, guinea pigs, and even a chicken found their forever homes! One journey that stood out the most was the Mauer’s adoption. Mauer was a senior pet and a long-term resident at the shelter. Since Mauer’s arrival, volunteers and staff immediately fell in love with his gentle personality. Ultimately, his sweet face and toothy grin sealed the deal for his new paw-rent! With this heart-warming story, Mauer is certainly no longer an underdog. Thanks for your support, Subaru!

Subaru Loves to Care at Children's Hospital of Orange County

On July 13, in partnership with The Leukemia & Lymphoma Society, Subaru Orange Coast donated 80 plush blankets and 25 arts & crafts kits to Children’s Hospital of Orange County (CHOC). Here is Jim Parsons, general manager at Subaru Orange Coast, sharing the impact of the Subaru Loves program. “Subaru Orange Coast is proud to partner with Subaru of America and The Leukemia & Lymphoma Society to make sure all the kids get the care they need, and the things that we can donate to make them more comfortable while they are here. It is definitely a worthwhile cause. We partner with CHOC on several campaigns throughout the year. It is personal to me because my child has been treated here at choc, so whenever I get the chance to partner with them and our team at orange coast, we are proud to make that donation.” CHOC has been named one of the nation’s best children’s hospitals by U.S. News & World Report in its Best Children’s Hospitals rankings. Both orthopaedics and diabetes and endocrinology earned a “Top 20” spot. Subaru Orange Coast is one of the many Subaru retailers nationwide participating in the Subaru Loves to Care program. This program has allowed Subaru retailers across the nation to donate over 230,000 blankets and 31,000 arts and crafts kits, along with care, hope, and information about cancer support available through the LLS. This is the seventh year in a row that LLS has been selected by Subaru of America to carry out their Subaru Loves to Care program across the nation.

Subaru Orange Coast Loves to Care for CHOC

Subaru Orange Coast is proud to partner with the Leukemia & Lymphoma Society in supporting CHOC Hospital's Pediatric Oncology Department. Our donation of fleece blankets and art kits for the children will help make their stay in the hospital a little more comfortable as they recover with their families. The staff at the Children's Hospital of Orange County does amazing things everyday. The team at Subaru Orange Coast is very proud to support these hometown heroes!

Subaru Orange Coast helps feed SoCal !

Our great team at Subaru Orange Coast is excited to partner with ABC 7 to help provide nourishment to those in need This has been a multi-year effort to gather donations of non-perishable food items from our clients and employees throughout the month of June. We hope that our efforts provide comfort for those in need and lead to a brighter future for our community.

Subaru Orange Coast "Shares the Love" with CHOC Hospital

Subaru Orange Coast is proud to donate $30,000 to the Children's Hospital of Orange County to further support their heroic efforts in caring for our community's children in times of need. This year's donation will be used to support their new "Resident Dog Program!" CHOC's new resident dog program is yielding results in anxiety reduction, pain control, distraction and comfort, and patient education. Lois, with Child Life Specialist-handler Chloe Krikac, is working in CHOC's main hospital. Their time is spent primarily in Oncology and our Intensive Care Units, although they also visit our Neurology and Medical-Surgical areas. Odessa, with Child Life Specialist-handler Janessa Vanden Berge, works full time in CHOC's Cherese Marie Laulhere Mental Health Inpatient Center. Lois and Odessa have already logged 992 patient visits since September 2021. Much in demand, requests for patient visits must be prioritized, with higher priority given to bereavement and palliative care support, pain and procedure-related distraction, comfort during significant emotional distress or long-term hospitalization, and reassuring presence after a crisis or difficult diagnosis. The dogs are also effective helpers when patients need encouragement to get out of their rooms or to participate in group therapy, and they provide much-needed company for patients when no family is present.

Outstanding Service !!!

Today, March 13th Ken Santamaria assisted me and a friend adjust the time on my 2018 Subaru which we had spent over two hours trying to convert to Daylight Saving Time. Ken, drove to my home and instructed me and a friend within less than two minutes how to change the time. He without a doubt provided outstanding customer service and because of him when my friend buys his new car will only consider Subaru Orange Coast. I have been pleased with the customer service provided by all of your staff when I have taken my car in for servicing. Today was extraordinary and all our neighbors saw Mr. Santamaria and were equally impressed. He has earned Penske many new customers in the near future and I wanted you all to know what an outstanding employee Ken Santamaria is. Thank you. Mary C.

Subaru Orange Coast Supports Education!

Subaru Orange Coast is happy to support the great kids and faculty at Gloria Dei Lutheran Preschool in Dana Point, CA with our donation of $1,500 worth of playground sand. The staff at Subaru Orange Coast teamed up with the volunteer parents to dump all of that sand on the playground to give the kids a fun and safe place to continue their education and enjoy the California sunshine!

OC Rescue Mission Receives the Gift of Warmth

We are so thankful for Subaru Orange Coast for caring for those struggling with homelessness. The Orange County Rescue Mission is a homeless shelter that seeks to help those experiencing homelessness by resolving the deeper issues causing homelessness in the first place. We do this by providing food, clothing, housing, education, job training, counseling, and more. And to be honest, we would not be able to accomplish any of this without the help of our neighbors, like Subaru Orange Coast. In November, Jesse Solorio and a couple of others from the dealership came by to drop off boxes of blankets and socks, just in time for the chilly weather. We're incredibly grateful for Subaru for coming alongside us to make a difference in the lives of the homeless men, women and children of Orange County.

Fixed Operations Donation Drive

The Subaru Orange Coast Parts and Service Department held their first annual Holiday Donation drive this year. Members of our team brought in canned food, clothing, books, and more to help the less fortunate. The donations were delivered to OC Rescue Mission in Tustin, CA which helps men, women, and children who are currently experiencing homelessness. They provide, food, clothing, and shelter and our donations will help them get through the holidays.

Subaru Loves Pio Pico Elementary School

Subaru Orange Coast is proud to have adopted Ms. Lizarraga's 3rd Grade Class at Pio Pico Elementary School as part of the Subaru Loves Learning campaign. Our donations were able to provide valuable supplies for both their arts program as well as their physical education program. Ms. Lizarraga's class took the time to send a thank you video message to Subaru Orange Coast featuring all of her students filming individual thank you messages for the dealership staff. It was a truly amazing and rewarding experience for all involved! The video file link can be found on Flipgrid at: https://flipgrid.com/+07nyssan

Children's Hospital of Orange County Donation

Studies show that one in every five children suffers from a mental health condition. To combat these statistics, CHOC Children’s opened the new Mental Health Inpatient Center in April 2018. The Center serves children ages three to seventeen, and this past year served nearly 600 children and implemented a suicide prevention program that has changed the lives of over 300 children. This year’s project for the Mental Health Inpatient Center is a sunshade structure that will expand the use of the outdoor patio for play, recreation, therapy, and events for the center’s young patients. Recognizing the importance of physical activity, fresh air, sunshine, and unstructured play to be a vital part of a healthy mind and body, the generous Subaru donation through Orange Coast Subaru will help make this improvement a reality.

My Subaru Saved My Life

On Mother's Day, I was driving my Subaru Ascent to the grocery store when I stopped at a red light. I heard a noise, looked to my left, and saw a sports car flying towards me upside-down. The car had first impact on the driver's side roof/door of my car, right where I was seated. I had to crawl out of the passenger side door to get to safety, looking back at what I expected to be a completely crushed driver's side. Every witness, paramedic, and police officer told me I am lucky to be alive, but I know it wasn't luck. It was a Subaru. I owe my life to the safety and engineering of my Subaru, and I will forever be a loyal Subaru owner and number one fan. Thank you Subaru!!

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Pediatric Oncology Carnival - Kaiser of Anaheim

On Friday May 31st, the Leukemia & Lymphoma Society (LLS) Orange County Inland Empire Chapter and Subaru Orange Coast partnered up to deliver 80 blankets and 30 arts & craft kits at the Pediatric Oncology Carnival at Kaiser Permanente of Anaheim. Subaru parts manager Jesse Solorio, some of his associates and Samantha from LLS came together to hand deliver the blankets to patients and their family who visited our booth. It was so heartwarming to see the amount of fun these children were having as some of these kids have spent most of their time in the hospital undergoing treatment. This is the fourth consecutive year that Jesse and Samantha have worked together and participated in this event, spreading love, hope, and warmth to cancer patients and their family, reminding them that they have the community’s support during their cancer journey. The highlight of our blanket delivery was seeing patient Alexander Delgado who we met last year, was diagnosed with Leukemia and was undergoing chemotherapy treatment.This year, his hair has grown back, is more energetic, taller and looking so much bigger! His mother stated he is now in maintenance which is amazing! It filled our hearts with happiness to see how healthy he is now and is able to enjoy simply being a kid after fighting a tough battle. Such a strong little guy and a true inspiration. At the carnival nurses, patients, and parents had the opportunity to write a message of hope in a note card which were then hung in the infusion bay for patients to read. Social worker Teresa Gallegos from Kaiser stated, “The messages are so thoughtful and can really make a difference in someone’s day. Thank you!” LLS is proud to have partnered with Subaru Orange Coast and have the opportunity to be a part of such a great event for the little ones.

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Pediatric Oncology Carnival

The Leukemia & Lymphoma Society Orange County Inland Empire Chapter partnered up with Subaru Orange Coast, to deliver blankets to cancer patients at the Pediatric Oncology Carnival at the Kaiser of Anaheim on June 8th. The general manager Paul from Orange Coast Subaru joined us at the delivery along with his colleague Jesse and staff members Samantha and Adriana from LLS. Together we delivered 80 blankets to patients and families to use during their hospital visits.The Pediatric Oncology Carnival was a rewarding experience for all of us who took part in the delivery. Through this small gesture we were able to spread love, hope, and warmth to these kids fighting cancer. It was great to see the kids excited about receiving their blanket in a reusable bag along with other goodies. We truly enjoyed watching the kids have fun at the carnival as they walked from booth to booth ecstatic about it all. We were all touched by the strength of the little kids who still managed to smile. We were all happy to be able to give back to the community and what a perfect way than through the Subaru Loves to Care program! Thank you Subaru for this partnership!

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Pediatric Cancer Patient Carnival Event

On June 16th, Kaiser Permanente Anaheim Medical Center’s Radiation Oncology Department hosted an event for their Pediatric Cancer Patient’ called HEMOC Pediatric Carnival. More than 100 cancer survivors, current cancer patients and their family attended the event at Kaiser. Vendors at the event represented health and education focused charities with a fun activity. Throughout the event, we estimated that 100 individuals stopped by the Leukemia & Lymphoma Society and Subaru’s tables to race their cars on the race track and receive some gifts such as blankets, craft kits, Frisbees and other LLS and Subaru branded items. All of the children were very happy with their warm blankets.Every single one of them that stopped by our booth had a smile on their face. Among the stories we heard, we obtained one. It consisted of a mother and grandmother who were attending the event with their daughter/granddaughter.The mom mentioned that her little elementary girl was diagnosed at only 6 weeks of age. It was so painful for her and her husband to hear this devastating news, her daughter underwent chemotherapy and then had to go through bone marrow transplant.The young and beautiful daughter is now in school and living a “normal” life.Her mom and grandmother also mentioned that they are a part of the Light the Night walk in Orange County and they enjoy participating every year as a strong united family. The presence of Subaru and Leukemia & Lymphoma Society helped provide smiles to everyone.

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We'd love to hear from you.

Did Subaru Orange Coast go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

SUBMIT A STORY

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Subaru Orange Coast 33.7296003, -117.8425354.